Why did Alexa’s voice change? Users say the new sound is jarring, emotional, and unexpected after Amazon’s latest update.

Amazon's latest upgrade to Alexa uses AI to better understand and respond to commands, but its increased awareness of context ...

More than 500 million Alexa-enabled devices are out there in the world, according to Amazon. People use them to find out sports scores, the weather and set alarms. But are they getting the most out of ...

Amazon's Alexa assistant gets upgraded smarts in new Echo devices that include smart glasses called Echo Frames, an upgraded Echo Show 8 with a display, and new Fire TV devices for audio and visuals.