The training tool provides an opportunity for staff to draft assertive statements for 31 possible situations in which staff should speak up about a patient safety risk. The tool also includes 31 ...

Assuming they receive any training at all, my belief is car salespeople are taught to "talk up" the car a potential customer is interested in, making such statements as, "She's a beauty" or "You look ...

People want to follow calm and assertive leaders: -Leaders who are calm but not assertive are easy targets for others to ignore. They fail to inspire colleagues, customers, or bosses. -Leaders who are ...

Assertiveness is a desirable quality for a business leader. But assertiveness takes skill. Confidently and respectfully expressing your opinions, needs and boundaries, while also being considerate of ...

J.B. Maverick is an active trader, commodity futures broker, and stock market analyst 17+ years of experience, in addition to 10+ years of experience as a finance writer and book editor. David ...

Assertive employees display behavior that incorporates interpersonal communication skills. Employers and recruiters look for indications of assertiveness during the interview process, says the London ...