What Starbucks’s new CEO has changed, and what he says is next on his list

Brian Niccol plowed millions of dollars into improving customers’ Starbucks experience in his first year at the helm with a ...
AsiaOne

Starbucks barista's smooth firefighting skills using extinguisher proves point on emergency preparedness

Basic firefighting and lifesaving skills can come in handy and help prevent tragedies from happening, but how many of us can remember the simple steps involved? A Starbucks barista in Taiwan provided ...
Wall Street Journal

Inside the Starbucks Plan to Get 200,000 Baristas on the Same Script

Here’s how a Starbucks SBUX1.37%increase; green up pointing triangle visit is supposed to go today: You walk in the door and the barista looks you in the eye, smiles and says, “Welcome to Starbucks.” ...
Wall Street Journal

Has Your Starbucks Barista Been Acting Especially Friendly Lately? Here’s Why.

Here’s how a Starbucks SBUX-0.29%decrease; red down pointing triangle visit is supposed to go today: You walk in the door and the barista looks you in the eye, smiles and says, “Welcome to Starbucks.” ...

Starbucks adds changes including new ceramic mugs, barista training

Starbucks CEO Brian Niccol has added changes to the company, including the addition of new ceramic mugs and opening condiment ...