Overfuel finds less than 1% of websites from North America’s leading automotive dealers meet basic performance and consumer experience standards INDIANAPOLIS--(BUSINESS WIRE)--Overfuel, a website ...
Digital retailing tools are increasingly common at dealerships as they embrace time saved and the more personalized customer service that technology creates, according to a new Cox Automotive study.
Do electric vehicles really offer a lower cost of ownership than gas-powered vehicles? According to a new study by Vincentric, that’s true for less than half of EVs. The automotive data firm’s 2025 ...
Auto shows have lost a lot of glitz, glamour, and excitement as consumers have turned to the internet. This has resulted in lackluster attendance and the 2025 Detroit Auto Show only had 275,000 ...
The Automotive Recyclers Association (ARA), Manassas, Virginia, has partnered with Worcester Polytechnic Institute (WPI) in Massachusetts to conduct a nationwide study on the industry’s environmental ...
TROY, Mich.: 12 Dec. 2024 — Auto lenders that deliver a strong digital customer experience via their websites and mobile apps enjoy much higher levels of digital self-service and have customers who ...
The art of selling new and used cars is often a very human activity. From negotiating pricing to finding the best options and accessories, one would think that AI doesn’t have much of a role in the ...
Auto Finance Websites and Mobile Apps Lag Digital Offerings of Comparable Industries, JD Power Finds
TROY, Mich.: 12 Dec. 2023 — Against a backdrop of shrinking margins and strained profitability, auto lenders need to do everything they can to deliver stand-out customer experiences while reducing ...
Only a quarter of consumers who bought a vehicle in the past four years protected it with a service contract, but three-fourths would purchase the coverage again, a new study has found. Consumers who ...
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