Discover 7 proven strategies for Customer Relationship Management For E-commerce—backed by data, real-world case studies, and actionable implementation steps to boost retention, LTV, and revenue in ...

A symbiotic relationship is a long-term interaction between animal species that is beneficial for one or both animals. There are different forms: It’s mutualism we’ll mostly look at today. Two types ...

Once a promising but mostly supportive tool, artificial intelligence now stands at the center of how businesses manage and interpret customer data. Its capabilities are reshaping industries, enabling ...

Lately, a lot of people in the business world have been talking about the transformative potential of agentic AI. When I think about one of the most human aspects of business—relationships—I see a ...

ZDNET experts put every product through rigorous testing and research to curate the best options for you. If you buy through our links, we may earn a commission. Learn Our Process 'ZDNET Recommends': ...

Accenture (NYSE: ACN) provides consulting, technology, and outsourcing services to 9,000 clients in in more than 120 countries, in fields as diverse as cloud computing, cybersecurity, artificial ...

The Customer Relationship Management Conference (CRMC) 2025 will take place from June 4–6, 2025, at the Hilton Chicago. The event gathers retail and consumer-facing brands to share strategies in ...

New AI-powered anomaly detection and in-memory processing capabilities in the Oracle Utilities Customer Platform are helping deliver fast, accurate meter data management (MDM) and streamlining utility ...

Posted: May 24, 2025 | Last updated: May 24, 2025 Have you ever wondered what the customer relationship management process is? Ever heard CRM and wondered what it meant? Well here we go through what ...